Last updated: 27/08/2025

Marbill Technologies S.L is an innovative payment processing platform designed specifically for subscription-based businesses. Our integrated CRM and CMS solutions empower merchants to streamline transactions, grow revenue, and manage risk with sophisticated fraud prevention and secure payout solutions.

This Privacy Policy ("Policy") explains how Marbill Technologies S.L. ("Marbill," "we," "our," or "us") collects, uses, stores, and protects the personal data of individuals ("you," "your," or "User") who interact with our official Website.

Marbill is committed to protecting your privacy and processing your personal data in full compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and Spain's Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights (LOPDGDD).

1. Data Controller

Marbill Technologies S.L. is the data controller responsible for the collection and processing of your personal data.

·Registered Name: Marbill Technologies S.L.

·CIF: B42741678

·Registered Office Address: AVENIDA RICARDO SORIANO, 21 - 5. Marbella, Spain

2. Scope

This Policy applies to the personal data we collect from visitors in this public Website. If you are a client of our platform, please refer to the separate data processing agreement within your service contract for details on how we handle the data of your business and your customers.

3. Personal Data We Collect

We may collect and process the following categories of personal data:

·Identity and Contact Data: Includes your full name, username, email address, and phone number, which you provide when filling out the contact form on our website.

·Technical Data: Includes your Internet Protocol (IP) address, browser type and version, operating system, device information, and other technology on the devices you use to access our website.

·Communication Data: Includes the content of your inquiries, feedback, and correspondence sent to us via the contact form.

·Usage Data: Information on how you interact with our website, such as the pages you visit, the time and date of your visit, and the referring website. This information is collected using cookies and similar technologies to help us understand user behavior and improve our site's performance.

How We Collect Your Data

We collect personal data in two main ways. First, when you complete our contact form, the information you provide, such as your name, email address, and message, is collected and stored.

Second, as you interact with our website, certain technical and usage data—such as IP address, browser type, device information, and pages visited—is automatically collected through cookies and similar technologies.

4. Cookies

Our website uses cookies, mainly Google Analytics cookies, to improve user experience and understand how visitors interact with our site. Cookies collect anonymous information such as pages visited, time spent, and user interactions. They help us optimize website functionality and monitor performance. You may manage or delete these cookies via your browser settings.

5. Legal Basis for Processing

We process personal data under Article 6(1) GDPR. This includes processing based on your consent, for compliance with legal obligations, and to pursue legitimate business interests such as responding to inquiries, ensuring website security, and improving services, while respecting your rights and privacy.

Your data is used to communicate with you, manage inquiries, improve website functionality, support business relationships, and comply with legal obligations.

6. How We Use Your Personal Data

We use the personal data we collect for the following purposes:

·To Communicate with You: To respond to your inquiries, provide service updates, and send important notifications.

·To Improve Our Services: To analyze usage trends, improve website functionality, and enhance the user experience.

Legal Compliance: To comply with applicable laws, regulations, and lawful requests from public and government authorities.

7. Data Sharing and Disclosure

We do not sell your personal data. We may share your data with the following parties only when necessary:

·Internal Departments: Data and information coursed through our contact forms are directly sent to our staff. Access to personal data within the company is granted only to authorized personnel whose roles require such access. All employees are bound by a formal Code of Conduct that includes strict confidentiality clauses and a mandate to uphold our data protection policies in accordance with the GDPR.

·Service Providers: Third-party vendors who provide services on our behalf, such as cloud hosting, analytics, and communication services. These processors are also bound by strict data protection agreements.

·Legal and Regulatory Authorities: When required by law, court order, or other legal process to disclose the information.

8. Data Transfers

Marbill does not transfer or store personal data outside the European Economic Area (EEA). All data is processed and stored within EU jurisdiction in full compliance with the GDPR to ensure that your information is protected by the highest standards of privacy and security.

In the event that a data transfer outside the EEA becomes necessary in the future, Marbill will ensure that such transfers are carried out in accordance with GDPR requirements and that an equivalent level of protection is maintained.

9. Data Retention

We retain personal data only as long as necessary to respond to inquiries, provide services, or meet legal obligations. Cookies are retained according to their expiration periods unless deleted earlier via your browser.

10. Your Data Protection Rights

Under the GDPR, you have the following rights regarding your personal data:

·Right of Access: To request a copy of the personal data we hold about you.

·Right to Rectification: To request the correction of inaccurate or incomplete data.

·Right to Erasure ('Right to be Forgotten'): To request the deletion of your data under certain conditions.

·Right to Restrict Processing: To request that we limit the processing of your data.

·Right to Data Portability: To receive your data in a structured, commonly used format and transfer it to another controller.

·Right to Object: To object to the processing of your data based on legitimate interests or for direct marketing.

·Right to Withdraw Consent: To withdraw your consent at any time where we rely on it as our legal basis for processing.

To exercise any of these rights, please contact our Data Protection Officer (DPO) at dpo@marbill.com.

11. Data Security

We implement technical and organizational measures to protect personal data against loss, unauthorized access, misuse, alteration, or disclosure. These measures include encryption, access controls, and regular security assessments.

12. Changes to This Privacy Policy

We may update this Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information on our privacy practices.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact our DPO:

·Email: dpo@marbill.com

·Mailing Address: AVENIDA RICARDO SORIANO, 21 - 5. Marbella, Spain